Privacy Policy

Information we collect

Depending on how you contact us, we may collect your name, telephone number, email address, unit preferences, budget or financing interests, viewing requests, referral information, and messages exchanged with our team. We may also collect basic website analytics and technical information used to keep the site secure and reliable.

How we use information

• Respond to property enquiries and recommend suitable units.
• Share verified prices, payment options, brochures and viewing information.
• Arrange calls, site visits, virtual tours and buyer-support follow-ups.
• Maintain enquiry, referral and customer-service records.
• Protect our website, customers and business from misuse or fraud.
• Send marketing updates where you have consented or where otherwise permitted by law.

WhatsApp customer support

When you message our official WhatsApp number, your message and contact details may be processed through the WhatsApp Business Platform. Our automated sales assistant may provide initial answers, share project information, qualify your enquiry and route the conversation to a member of staff. You may request a human representative at any time. WhatsApp and Meta process information under their own applicable terms and privacy policies.

Sharing and service providers

We do not sell your personal information. We may share limited information with authorised staff, professional advisers, financing or property-service partners when required to handle your request, and with trusted technology providers that host or deliver our website, email, analytics and communications. Providers are expected to use the information only for the services they perform.

Retention and security

We retain information only for as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution and legitimate business records. We use practical administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

You may ask us to access, correct or delete information associated with your enquiry, object to or restrict certain processing, or withdraw marketing consent. We may need to retain limited records where required by law or for legitimate business purposes. You can opt out of marketing messages at any time by replying STOP or contacting us.

Children

Our property services are intended for adults. We do not knowingly collect personal information from children.

Updates to this policy

We may update this policy when our services or legal obligations change. The effective date above identifies the current version.

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